Ownership

In accordance with Law 34/2002, of July 11, 2002, on Information Society Services and electronic commerce, these terms and conditions regulate the access and use by Internet users of this website, owned by INNOLACT S.L., whose identification data are as follows:

  • Registry data: Lugo Mercantile Registry, Volume 359, Folio 175, Page LU11166.
  • Tax identification code: B27341502.
  • Registered Office: Polígono Industrial Castro Riberas de Lea, number 55, 27260-Castro de Rei (Lugo).
  • Telephone: 982 31 02 76
  • Fax: 982 31 07 45
  • E-mail: administracion@innolact.es

 

Privacy Policy

Your privacy is important to INNOLACT, SL. (hereinafter “INNOLACT”).

This statement describes the information collection and dissemination practices applicable to the Site, including the types of information we collect, how we may use it, and how we treat your personal information. In short, we do not obtain any personal information (hereinafter “personal information”) about you other than what you choose to provide to us and we do not sell, rent or otherwise disclose any personal information you provide to anyone outside of INNOLACT.

Data protection

Contact form (web)

The personal data provided voluntarily by you, through this web form will be processed by Innolact S.L. as the data controller, in order to respond to your request, query, complaint or suggestion, without any communication or transfer of data and kept for the time necessary to fulfill your request. No transfer or communication of data is foreseen. You may exercise your rights of access, rectification or deletion of your data by contacting personas@quescrem.es. For more information, please see our Privacy Policy at http://www.quescrem.es/es/.

News letter form (web)

The personal data voluntarily provided by you through this form will be processed by Innolact S.L., as the data controller, in order to fulfill your request for registration in our news letter service and will be kept until you express your opposition to continue receiving the requested service. No transfer or communication of data is foreseen. You may exercise your rights of access, rectification or deletion of your data by contacting personas@quescrem.es. For more information, please see our Privacy Policy at http://www.quescrem.es/es/.

User Registration Form (web)

The personal data provided voluntarily by the user through this form will be processed by Innolact S.L. as the data controller, in order to allow the user to create a user account to manage the different services of the website and will be kept as long as the user does not request deregistration. No transfer or communication of data is foreseen. You may exercise your rights of access, rectification or deletion of your data by contacting personas@quescrem.es. For more information, please see our Privacy Policy at http://www.quescrem.es/es/.

User registration for electronic contracting (web)

The personal data provided voluntarily by the user through this form will be processed by Innolact S.L. as the data controller, in order to allow the user to create a user account to manage their purchases and orders through the website and kept as long as necessary to provide the service or product contracted, regardless of the legally established deadlines. No transfer or communication of data is foreseen except for those necessary to provide the service, such as financial institutions. You may exercise your rights of access, rectification or deletion of your data by contacting personas@quescrem.es. For more information, please see our Privacy Policy at http://www.quescrem.es/es/.

Registration request to any service (web)

The personal data provided voluntarily by the user through this form will be processed by Innolact S.L., as data controller, for the purpose of registering the user in the selected service and will be kept as long as necessary to provide the indicated service, regardless of the legally established deadlines. No transfer or communication of data is foreseen except for those necessary to provide the service, such as financial institutions. You may exercise your rights of access, rectification or deletion of your data by contacting personas@quescrem.es. For more information, please see our Privacy Policy at http://www.quescrem.es/es/.

Social networks (web)

Innolact S.L. is the Data Controller of the information processed through your profile in this social network, we invite you to know our Privacy Policy that you can consult in http://www.quescrem.es/es/.

Job opportunities (web)

The personal data provided voluntarily by the user, through this form will be processed by Innolact S.L. as the data controller, in order to make you participate in the recruitment processes managed by the company, being kept as long as your professional profile may fit in any of our potential candidates. No communication or transfer of data is foreseen. You can exercise your rights of access, rectification or deletion of your data by contacting personas@quescrem.es, for more information on this, please see our Privacy Policy at http://www.quescrem.es/es/.

Request for quotation (web)

The personal data provided voluntarily by the user, through this form will be processed by Innolact S.L. as the data controller, in order to respond to your request for a quote, as well as to send you information about products and / or services of the company. No transfer or communication of data is foreseen. You may exercise your rights of access, rectification or deletion of your data by contacting personas@quescrem.es. For more information, please see our Privacy Policy at http://www.quescrem.es/es/.

Blog (web)

The personal data provided voluntarily by the user, through this form will be processed by Innolact S.L. as the data controller, in order to manage their participation in the blog, being kept as long as they do not request the deletion of the information. Your data will be made public on the website, being accessible to any user of the same. You may exercise your rights of access, rectification or deletion of your data by contacting personas@quescrem.es. For more information, please see our Privacy Policy at http://www.quescrem.es/es/.

Automatically collected data

Like many companies, we may store information on your computer in the form of a “cookie”. A cookie can tell us whether you have visited our Site before and which pages of our Site you have viewed. The cookies we use do not collect any personal information from the user, do not provide us with any way to contact the user, and do not extract any information from the user’s computer. With most Internet browsers, you can erase cookies from your hard drive, block all cookies or receive a warning before a cookie is stored on your computer. We refer you to your Internet browser instructions or Help Screen button to learn more about these options.

Review and correction of your information

You agree to inform INNOLACT of any change in your personal data so that the information contained in INNOLACT’s files is always up to date and free of errors. We may continue to retain your information in our files due to technical and legal requirements, constraints related to the security, integrity and operation of our Site or to resolve disputes.

Security

INNOLACT guarantees the confidentiality of your personal data, and to this end has adopted the necessary technical and human measures to ensure the security and protection of its information systems, so that all information received from participants and/or users is as protected as possible from unauthorized access and use. All information in our possession is protected by our security measures, which are periodically reviewed and updated. Please be aware, however, that other people may read messages you send to us over the Internet, so we recommend that you do not send any information by e-mail that you wish to keep secret.

Modification of the Privacy Policy

INNOLACT approaches Internet communications with a firm commitment to individual privacy rights and privacy fears. As the Internet and applicable law evolve, our Privacy Policy and Terms and Conditions will continue to change and develop. Therefore, we reserve the right to modify at any time, with or without notice, this Privacy Policy as well as the Terms and Conditions applicable to this Site. Periodically check for changes to the Site.

How to contact us

If you have any questions about our Privacy Policy, about the practices applicable to this Site or about your visit to any of the INNOLACT Sites, please contact this company by e-mail administracion@innolact.es.

Links to other sites

Our Site may contain links to other third party websites, which are included for your convenience. INNOLACT does not endorse the content of any such third party web sites, has not reviewed all of the material accessible by link to any such sites, and is not responsible for the content of any such sites.

You access and view any such third party sites at your own risk. We encourage our users to be aware when they leave our Site and to read the privacy and other policies of the sites they visit. Please note that we are not responsible for the policies or practices of other companies.

Intellectual and industrial property.

The trademarks, logos and service marks appearing on this site are the property of INNOLACT S.L. You are not authorized to use the Trademarks without the prior written consent of the owner of such Trademarks. Quescrem is a trademark of Innolact S.L.

Cookie Policy

On the website http://www.quescrem.es.es we use cookies to facilitate the relationship of visitors with our content and to allow us to compile statistics on the visits we receive. In compliance with art. 22 of Law 34/2002, of services of the Information Society, amended by Royal Decree-Law 13/2012 transposing, among others, Directive 2009/136/EC, we proceed to inform you in detail of the use made of our website.

Cookies are small files that are recorded in the browser used by each visitor to our website so that the server can remember the visit of that user later when accessing our content again. This information does not reveal your identity or any personal data, nor does it access the content stored on your PC, but it does allow our system to identify you as a specific user who has visited the site before, viewed certain pages, etc. and also allows us to save your personal preferences and technical information such as visits made or specific pages you visit.

If you do not want cookies to be saved in your browser or prefer to receive information each time a cookie requests to be installed, you can configure your navigation options to do so. Most browsers allow the management of cookies in 3 different ways:

  • Cookies are always rejected
  • The browser asks if the user wants to install each cookie.
  • Cookies are always accepted

Your browser may also include the ability to select in detail the cookies you want to be installed on your computer. Specifically, the user can normally accept one of the following options:

  • Reject cookies from certain domains
  • Reject third party cookies
  • Accept cookies as non-persistent (they are deleted when the browser is closed).
  • Allow the server to create cookies for a different domain.

Information on how to configure the most commonly used browsers can be found at the following locations:

  • Google Chrome, from here
  • Internet Explorer, from here
  • Mozilla Firefox, from here
  • Safari, from here

Regarding third party cookies, i.e. those that are outside our website, we can not be responsible for the content and accuracy of the privacy policies they include so the information we offer is always with reference to the source. We have only 1 type of third-party cookie, corresponding to Google analytics. This is used to report statistics to such third parties.